Shipping & Returns

Shipping Policy

All regular shipping will take 7-10 business days as we are a small business and some times it takes us a little longer to get all items out, but usually on a good day 3-4 business days.

Return & Exchange Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase.

1. Please email us at: questions.hellbound@gmail.com to request a refund and we will assign you a tracking #.

 

      
Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Tax Policy

HellBound Horror Collectibles L.L.C is based out of Las Vegas, NV. Therefore by Law, we Must collect the appropriate Nevada Sales Tax for ALL NEVADA Sales.